FAQ

1. What types of travel experiences does Passport Kisses offer?
At Passport Kisses, we offer a variety of luxurious, culturally immersive travel experiences designed for Black women and couples. Our packages blend activities, cultural immersion, and leisure time, ensuring a balanced and enriching journey.

2. How does Passport Kisses ensure the safety of travelers?
Your safety is our top priority. We carefully vet all accommodations, transportation, and activities. Our knowledgeable guides are trained to handle any situation, and we provide 24/7 on-call support throughout your trip.

3. Can I customize my travel package?
Absolutely! We offer personalized travel planning services to cater to your unique preferences and needs. Whether you want specific activities, dietary requirements, or particular destinations, we tailor our packages to ensure your trip is exactly how you envision it. To get started, please submit a custom trip request form located on our Trips page.

4. What should I know about travel insurance?
We highly recommend purchasing travel insurance to cover unforeseen circumstances such as trip cancellations, medical emergencies, and baggage loss. You can choose your own travel insurance or select from our third-party travel partners.

5. How do I book a trip with Passport Kisses?
Booking with us is simple. Visit our website, choose your desired travel package, and follow the prompts to book online. If you prefer personalized assistance, feel free to contact our customer service team.

6. What is the payment process for booking a trip?
We offer flexible payment options, including an initial deposit followed by monthly payments. The full balance must be paid by the final payment due date indicated on your confirmation. Late payments may incur additional fees.

7. What happens if I need to cancel my trip?
Cancellations must be submitted in writing. Please email your cancellation request to us with your invoice number, full name, and travel date. Upon receipt, you’ll be required to complete a cancellation request form. Please note that payments made to Passport Kisses are non-refundable. We highly recommend purchasing travel insurance to protect your investment in case of unforeseen circumstances.

8. Are there group travel options available?
Yes, we offer group travel options that provide opportunities to meet and connect with like-minded individuals. Whether you’re traveling with friends, family, or as a solo traveler looking to join a group, we have packages to suit your needs.

9. How does Passport Kisses support the Black community?
We are deeply committed to uplifting and supporting the Black community. This is reflected in our marketing, partnerships with Black creators and businesses, and the culturally rich experiences we offer. We strive to create inclusive and empowering travel experiences that celebrate Black culture and heritage.

10. What makes Passport Kisses different from other travel agencies?
Passport Kisses is dedicated to empowering high-achieving Black women and couples through luxurious, culturally immersive travel experiences. We focus on wellness, self-care, and personal growth, ensuring each trip is not just about the destination, but also about enriching the soul and fostering community.

11. Can I join a trip if I'm traveling alone?
Absolutely! Many of our clients travel solo and join our group trips to connect with like-minded travelers. You’ll find a welcoming community and make new friends while exploring amazing destinations. We also offer a roommate matching program to help match you with a roommate if you don't already have one in mind.

12. How do you ensure the authenticity of cultural experiences?
We work closely with local experts and communities to provide genuine cultural immersion. This ensures that our travelers experience the true essence of each destination, respecting and celebrating its heritage.

13. What should I pack for my trip?
Packing recommendations will vary depending on your destination and activities. Once your trip is booked, we’ll provide you with a detailed packing list tailored to your specific itinerary.

14. How can I stay updated on new travel packages and promotions?
Stay connected with us by subscribing to our newsletter and following us on social media. We regularly share updates on new travel packages, special promotions, and travel tips.